Reviews about AT&T
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★ ☆ ☆ ☆ ☆
December 06, 2019, by Mike Schmidt
Need a new system for waiting on customers. As we walked into the store, we were told someone would be with us soon. We took a seat and waited. When customers that came in before us were waited on and it should have been our turn, customers that came in much later than us were then waited on before us. Disappointing process. We just left.
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★ ☆ ☆ ☆ ☆
November 04, 2019, by Liz Tallman
walked in waited 10min, not one employee greeted me. i finally had to ask if anyone else was working. they said no . and replied they would be another 30-45 min. reallly? you cant just say a simple hello? will never go back again. guy with the beard needs some serious attitude adjustment. beware!
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★ ☆ ☆ ☆ ☆
September 23, 2019, by Amanda Gullett
I have had nothing but issues since going in and upgrading our phones. We switched to direct tv with hidden fees they don't tell you in the store and when I went back in to tell them about it the sales associate said they can't tell you about those. Then we received the buy one get one free... well I'm on the 5th billing cycle and still haven't received my credit and they are still charging me. I have been in the store 3 times and I have also called the customer service and they can't seem to fix the problem. The asst manager is very helpful and has fixed the current bill every time I have went in but looks like I will be there again today.
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★ ☆ ☆ ☆ ☆
May 11, 2019, by Emmanuel Hernandez
Store was clean, other than that, upsetting. Walked in, no greeting. Waited around for about 20+ mins, still nothing. The only time we got anything out of anyone was when the guy jumped into my conversation with my wife to correct her. Does AT&T even want my money?